faq


 

BEFORE YOUR CLASS

  • We provide aprons but some clay can stain clothing so please wear clothes and shoes that you don’t mind getting dirty. We recommend comfortable shoes as you will need your feet for support while throwing at the potter's wheel.

    We highly recommend trimming your fingernails.

    Tie your hair back and remove dangling jewelry, watches or rings.

    We are a dog-friendly studio. Please inform us before you book your class if:

    • You decide to bring your dog

    • You are shy around dogs

  • For all day parking, park on streets with no residential parking signs.

    This is available :

    • In front of the studio, on Boise Ave, between the alley and Venice Blvd

    • Stewart Ave* (West of Boise Ave)

    * Street sweeping on Wednesday and Thursday mornings

  • Yes! We love dogs! As long as they are well-mannered, get along with other dogs and don’t take away from anyone’s time to learn. We have two studio mascots Cooper and Autumn.

    Please inform us before your visit if :

    • You decide to bring your pet

    • You are shy around dogs

    If you do not want any dogs around during your class, please contact us before booking any lesson.

  • For Introduction Class and Private Lessons, pieces will be ready for pick up 4-6 weeks after your lesson.
    We will contact you through email or text to arrange a pick up appointment.

STUDIO POLIcy

  • If applicable, the studio offers refunds to studio credit only.

    • Introduction Class

      Classes may be rescheduled up to 24 hours before the start of class using the link in your original confirmation email. Please do not email or text us to reschedule as you may miss your opportunity to use the link during the 24 hour window and as a result lose each seat that was purchased.

      No shows and cancellations will result in a full amount charge for each seat that was purchase.

    • Class Package (Flexi)

      Enjoy the flexibility to schedule your class yourself, online, up to 15 minutes before class start time & the ability to reschedule your booking up to 8 hours before the start of the lesson using the orange [Reschedule] button in the booking confirmation email.

      You will not be able to reschedule classes within 8 hours of your lesson. No shows and cancellations will result in a full amount charge for that class.

    • Class Package (Series)

      Not eligible for rescheduling.

      If you will be missing a class, you may submit a request to skip the week and we will schedule you for the following (5th) week. Your request must be submitted more than 12 hours before the lesson. No shows and cancellations will result in a full amount charge for that class.

    If you have a last minute emergency, please give us a call or send a text.

  • Please reschedule your class through your class confirmation email.

    1. Open your original booking confirmation email and click on the orange “Reschedule Class” button.

    2. Choose a new date and time. Click “Reschedule”

    3. You will receive an email confirmation with the details of your updated class.

SERVICES

  • Wheel throwing

    • 9 x Brent CXC 1hp Potter's Wheels

    • Quality tools available to all students for both making and trimming work.

    • Specialty tools like suede chamois, mediterranean sea sponges, burnishing gemstones and 3 different size trimming chucks.

    • 5 x Model 10 Giffin Grip with trimming tool kits and trimming guards

    • 14", 12", and 7" bats

    Hand building

    • Shimpo 30" Slab roller

    • Smooth Slab Mats for the slab roller

    • 3 x Maple block “Wood Weld” hand-building tables

    • More than 100 tools to cut, sculpt, carve, stamp, roll, slip, shape, brush and cookie cut

    • 2 x Scott Creek Super Duper Clay Gun (Extruder)

    • 12", 9” & 7" Shimpo banding wheels

    Facilities

    • Clean towels & aprons

    • 14 different clay bodies for you to try. Sold by the pound.

    • Over 40 food-safe glazes, over 20 Wonderglazes, over 10 Amaco underglazes, Amaco underglaze pencils, oxides, and colored wax resist

    • 3 Foot pedal sinks with beautiful redwood decking

    • Dremel, sandpaper/Aloxite Grindstone (for smoothing fired clay)

    • Clean & thin plastic-sheeting (for covering pieces), clay bags for keeping clay fresh.

    • Personal protective equipment - Single use face mask, safety glasses, nitrile gloves (small, medium & large)

    • Studio shelf with concierge service - your pottery is returned to your shelf after bisque and glaze firing & covering/uncovering wet pieces in preparation to trim/finish.

    • 2 instructors during class time (who are there to teach and not make their own work, which is common practice in many other studios)

    • Tea Station

    • Fridge, Microwave, & toaster oven

    • Restroom

    • Mini Library

  • We offer 15 Laguna Clay cone 5-6 clay bodies. The studio also has over 40 food safe dipping glazes.

    List of clay bodies

  • We have a kiln onsite for firing work made by currently enrolled students only. We do not offer outside firing services at this time.

GIFT CARDS

  • Gift cards are sold as class credits or any dollar amount to be used towards a class purchase.

    Please text or email us with the information below to purchase gift cards.

    1) Do you prefer a complementary small hand-made gift card to be picked up at our studio or a digital version?If you pick it up, you are welcomed to pay in person, we accept cash, card, apple or google pay. l will include our business hours below. If you prefer the digital one then we will send you via email- a square invoice with the digital gift card attached to it. 

    2) What message would you like us to print out on the gift card or include on the digital version? 

    3) Also when your friend or family member signs up for any of our classes, did you want to include something special like a silly nickname as their personal coupon code to receive the dollar amount off at checkout?

    4) Would you like to assign the gift card to a particular class, classes or do you prefer to have a monetary value displayed? 

    You can stop by during our regular business hours. To choose your gift card design once the details above have been sent to us prior to pick up.

    -Monday -Thursday 6:30pm - 9pm

    ---> Fridays CLOSED 

    -Saturday 1:30pm-3pm (send an email or text for possible additional times) -----> Sundays   CLOSED 

    Thank you kindly,

    -Donna & Richard

  • Your gift card will include a redemption code or a personalized code to be applied towards classes or to receive a discount on your purchase.

    If you didn’t receive a code, you may either :

    • Email us with a photo of your gift card, or

    • Bring it in person to begin booking your classes

  • Gift cards do not expire.